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The Canadian Mental Health Association - Champlain East is a community-based agency dedicated to providing community support services to persons living with a mental illness and concurrent disorders.  Our Branch has been designated under the French Language Services Act since 1991 and as such, is committed to providing services in both official languages (French and English).


Job Description

POSITION TITLE:                             Manager of Human Resources

PURPOSE OF THE POSITION:      Manages the day-to-day operations of Human Resource activities for the Branch.

ACCOUNTABILITY:                         To the Executive Director




  •  University Degree or College Diploma in Human Resources.
  • Certified Human Resources Professional (CHRP) designation considered an asset.



  • Four years managerial experience, or equivalent combinations of education and experience.
  • Significant experience in a health or social services setting.
  • Experience working in a unionized environment.


Skills, Knowledge and Abilities:

  • A good working knowledge of Human Resource service delivery in recruitment, pay and benefits, labour relations and human resource information systems.
  • Proficient knowledge of employment laws and regulations combined with the ability to manage implementation and related employee training.
  • Demonstrated skills and proficiency of software programs; database, word processing, electronic mail, and internet services.
  • Strong communication and organizational skills.
  • Possess a valid driver’s license and access to a vehicle.



  • Advanced language skills in French and English are a requirement as per the Branch`s French Language Designation Plan. 



Human Resources   

  • Responsible for the keeping current with employment regulations and implementing related programs.
  • Responsible for the coordination of   the recruitment, selection, and orientation of new employees.
  • Administer the payroll and benefit plan for all Branch employees with authority to approve standard human resource and payroll decisions. 
  • Responsible for the administration of the benefit plan for all Branch employees.
  • Manages and oversees the operations of the Human Resources Information System database and payroll database systems.
  • In consultation with the Executive Director, develops HR policies and procedures for the Branch.
  • Responsible for establishing a structure, process, monitoring system on personnel files for all branch employees and volunteers.
  • Oversees new employee orientation, integration, training and performance review
  • Assists with the development of job descriptions, job postings, pre-screening resumes, producing offer packages and conducting reference checks
  • As a resource, facilitates change management and consults for increased organizational effectiveness.
  • Manages employee disability claims and return to work program.
  • Corresponds with finance in regards to staffing and budget forecasting as it relates to operational planning, program or staffing changes.
  • Makes recommendations to the Executive Director relative to matters of hiring, non-disciplinary and disciplinary actions regarding Branch employees.
  • Act as Management relief as required.


Labour and Employee Relations

  • Coordinates and participates in labour relations meetings.
  • Interprets and administers the collective agreement
  • Coaches management in interpretation and action planning for issues covered by the collective agreement and other related policies
  • Advises managers and employees on HR and Labour Relations issues
  • Participates in the preparation for and negotiation of collective agreements
  • Assists managers and employees in developing return to work plans
  • Coaches management through the Performance Management process ensuring timely, accurate and effective performance review delivery
  • Assists employees and management with leave management


Communicates & Initiates Problem Solving & Training

  • Promotes communication by responding to enquiries from managers and employees, administering the Collective Agreement, Personnel Policies and prevailing laws to resolve work-related issues.
  • Identifies gaps and needed modifications in staff relations and bring these to the attentions of the Management Team.


Special Projects / Committees:

The Manager of HR will lead special projects as required. Examples may be as follows.

  • Implementation of HRMS Quadrant Payroll, QHRnet, Replicon
  • Implementation of Human Resources Plan and Risk Management Policy
  • Participate on various committees such as the Labour/ Management Committee, Wellness Committee, Health & Safety Committee and Accreditation.
  • Act as liaison to the FLS committee of the Board with regards to the implementation of French Language Services Designation Plan. 



  • Participates in program development, improvement activities, and staff meetings.
  • Participates in professional development.
  • Provides timely and informative reports as directed and requested by the Executive Director.
  • Performs other related duties as assigned by the Executive Director.


Manager of Human Resources

in Cornwall
Full Time
Start date: 20.04.2020
Terms of reference

Start date is flexible depending on availability.

Permanent Full-time Position



To apply please click on “Open application form” below and submit your application by April 3rd, 2020. If you have any difficulties please contact us at 613-933-5845 and we will be happy to help.


We thank all applicants for their interest, however only those being considered for the position

will be contacted. The Branch is an Equal Opportunity Employer.  Accommodation will be

provided in all parts of the hiring process as required. Applicants need to make their needs

known in advance.

Open application form



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